Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards


Welcome to Robjant Couture, Handmade jewellery from Melbourne, Australia!


I accept paypal, If you do not have a paypal account, its super easy and safe to create an account for all of your online shopping.
I also accept direct checkout and etsy giftcards


Orders will be shipped from AUSTRALIA via Australia Post in 1-3 business days after receiving payment. Due to keeping the cost of shipping lower for my customers I cannot provide you with a tracking number If you need anything by a particular date I will ensure that it is sent out as soon as possible - that day in some cases or the next morning. Other than that I cannot be responsible for postal service delays and cannot offer refunds if the item does not arrive in time.

Options for express and priority shipping are now available when you checkout.
Priority means your item will arrive 2-3 days sooner with no tracking number.
Express is next day delivery with a tracking number included.
If you choose a shipping method without a tracking number then refunds cannot be given for lost items.

Shipping within Australia can take 5-8 business days.
Please allow up to 15-25 business days for international shipping.


I accept refunds within 7 days starting from the date you receive the item.
I will only exchange or return items that are faulty or the wrong size, in the case of wrong sizing only exchanges for the appropriate size will be given.


I thank you for your co-operation and understanding of my polices and hope that you are pleased with your items and service.

Frequently Asked Questions

When will my item ship?

All items are handmade, this means that shipping times can vary depending on the difficulty. Most items have a 3 day turnaround however if it is a simple item to make I may ship the same day.
If you are in Australia and have purchased express or priority it will be sent out the same day or if after 5pm it will be sent the following day.

Wholesale availability

Yes, I am happy to do wholesale orders, prices are dependant on the quantity and the item - please message me and I will respond ASAP with a quote for you.

Gift wrapping and packaging

I can gift wrap upon request, I can also send it directly to the recipient with a note from yourself included and no cost written anywhere.
Just send me their address and what you would like the note to say in the checkout notes.

Legal imprint